Privacy policy

Last updated November 7, 2026. This policy covers the Fourteen website, the Fourteen app, the Fourteen SDK that developers add to apps being tested, and invite links.

What we collect

Waitlist: your email address, when your app will be ready for closed testing, and when you signed up.

Fourteen accounts: your Google account details used for sign-in, such as your name, email address, and account ID. We also store the apps you add, including their names, icons, package names, and test areas, your task plans, test results, feedback, group messages, private messages, blocks, reports, appeals, reliability information, notices, and production notes you write. The Fourteen app also saves your phone's maker and model, such as Google Pixel 8, so developers whose apps you test can see which phones were used.

Testing through the SDK: a tester ID that doesn't contain your name or email, the app's package name and version number, the date, active time, number of sessions, number of touches, and the names of any tasks the app's developer chose to record.

Device and app details through the SDK: your phone's maker and model, such as Google Pixel 8, your Android version, whether your device is a phone or tablet, your phone's country setting, and whether the app was installed from Google Play.

Crash reports through the SDK: if a tested app crashes, the type of error, where in the app's code it happened, how many times it happened, the app version, and your Android version. Error messages aren't collected.

Bug reports from inside an app: if you shake your phone or open the report form, the note you write. A screenshot is only included if you see it and choose to send it. It can show whatever was on your screen.

Apart from a screenshot you choose to send in a bug report, the SDK doesn't collect screen contents. It also doesn't collect what you type outside that form, where you tap, your contacts, your location, your advertising ID, or your account details. It stays inactive on a device until a tester connects it through Fourteen or an invite link.

Invite links: you don't need an account. We store a random ID for you, your test results, any note you send, and a name if you choose to add one. If your browser shares it, such as Chrome on Android, we also store your phone's model. The page keeps that ID and a private key in your browser so it can recognize you when you come back. Please don't put personal information in your notes.

Screenshots: if an app doesn't use the SDK, testers upload a screenshot as proof of testing. Screenshots are stored privately, and the app's developer can view them, along with the name and icon of the tester's app. If a developer flags one, Fourteen's admin can view it too and keeps a record of the flag. A screenshot can include whatever was on your screen, such as notifications, so please check it first. We delete screenshots, including those sent with bug reports, about 45 days after upload.

Reminders: a device token that lets us send you notifications, your time zone, and your chosen reminder time. You can turn notifications off in your phone's settings.

Feedback summaries: if a developer asks for a summary, the notes they've received, including the feedback type and test area, are sent to Anthropic, an AI provider, to group them and draft a response. Please don't put personal information in your notes.

Technical data: our service providers may process technical data such as IP addresses to run and protect the service.

How we use it

To run Fourteen, including forming groups, confirming tests, and showing results
To send service messages and updates about Fourteen
To prevent abuse and review appeals
To understand and improve the service

We don't sell your information or use it for advertising.

Who can see it

Developers see their app's tester log, coverage, device details including each tester's phone model, crash reports, and feedback, including which group members were affected by a crash. Feedback isn't anonymous within a group. A developer can see which group member sent each note and screenshot, and who used their app or finished a task each day, shown by the name and icon of that member's app. They don't see your Google account name or email through these features. Invited testers appear as "Invited tester" unless they add a name on the invite page, in which case that app's developer sees the name. The content of a note could also identify you.

Fourteen's admin can see a message you report, or one reported about you, along with who reported it and why.

Group members can see group messages, which show the sender's app name, and may see test status within the group. They can also see your apps, how many tests you've started and finished, when you joined, and your reliability score once you've finished a cohort. They don't see your name or email through this. Private messages can be seen by the people in the conversation. We may review messages and other content when someone reports it.

If a developer replies to your feedback note, they'll be able to message you privately, and you'll see their app name.

Service providers: Fourteen runs on Google Firebase, which also delivers notifications. Anthropic processes notes when a developer asks for a feedback summary. Our website also loads fonts from Google Fonts, which receives your IP address when it does.

We may also share information if the law requires it, or to protect people or the service.

How long we keep it

We keep waitlist information until it's no longer needed for launch updates. We keep account and test information while your account is active, and for as long as we reasonably need it for the purposes above. You can ask us to delete it at any time.

Your choices

You can delete your account on our website or in the app under Settings. To see, correct, or delete some of your information without deleting your account, such as a note, message, screenshot, or your waitlist entry, email hello@getfourteen.app. If you used an invite link, include that link so we can find your records. You may have other rights depending on where you live.

To stop SDK measurement, uninstall the tested app or leave the test. Developers should remove the SDK before their production release.

For developers using the SDK

You're responsible for your own app's privacy disclosures, including Google Play's Data safety form, while the SDK is in your app.

Children

Fourteen is for developers and the adults helping them test. It isn't directed at children under 13, and we don't knowingly collect their information. Contact us if you think a child has given us information.

Security

We use access rules and encrypted connections to protect information, but no service can guarantee complete security.

Changes

If we change this policy, we'll update this page and its date.